Nursing Home Abuse Resources Understanding Resources Available to You Reviewed by Julie Rivers, MBA Eldercare Advocate & Expert Home / Nursing Home Abuse Resources Quick Answer Nursing home abuse can leave families shattered, but there are ways to pick up the pieces. National organizations, programs, and groups strive to keep nursing home residents safe and provide immediate assistance to victims. By accessing nursing home abuse resources, families can reduce the risks of nursing home abuse and rebuild if it takes place. Get a Free Case Review Top Elder Abuse Resources for Victims of Nursing Home Abuse Nursing home residents deserve high-quality care, yet far too many get less than the best. Some residents may get inadequate care that leads to serious injuries or suffer from nursing home abuse when staff members behave improperly. Thankfully, there are plenty of resources available to help nursing home residents. For all life-threatening emergencies: call 911 – it can save a life. Other resources for elderly victims of abuse include: Adult Protective Services Long-term care ombudsmen Medicare’s Care Compare tool The National Council on Aging State and local elder advocacy groups If you or a loved one might have suffered from nursing home abuse, don’t wait. Nursing home abuse and neglect can lead to serious injuries or even death. Explore resources to protect your loved ones and pursue justice if they were harmed. Get a Free Case Review by Fight back against nursing home abuse and neglect — start now with a free case review. Start My Free Case Reviewor call (855) 264-6310 Resources for Reporting Nursing Home Abuse Reporting nursing home abuse is key to keeping your loved one from suffering further harm. Report abuse or neglect to 911 if an older person’s life is in danger or a crime has been committed. You can also report nursing home abuse to Adult Protective Services, long-term care ombudsmen, and elder abuse attorneys in your area. Adult Protective Services Adult Protective Services (APS) investigates cases of potential elder abuse. Investigators can check in with nursing home residents and older people getting in-home medical care, or those living with adult caregivers. Each state has its own APS branch. You can contact the APS branch in your state if you believe an older person has suffered from nursing home neglect, abuse, or mistreatment. From there, a member of the APS can start an investigation to keep the senior safe. Long-Term Care Ombudsmen Long-term care ombudsmen in each state are responsible for investigating elder abuse in nursing homes and other living facilities. Nursing home ombudsmen also work with residents and their loved ones to resolve disputes or complaints related to senior care. The long-term care ombudsman program is run by the Administration on Aging (AoA). Currently, over 7,300 staff and volunteers work across the country to keep older adults safe. Nursing Home Abuse Attorneys Reporting nursing home abuse to attorneys is important. Nursing home lawyers work to hold abusers responsible for their wrongdoings. Further, attorneys can pursue financial compensation so you can cover medical expenses that stem from abuse or neglect. They also can file cases before deadlines called statutes of limitations run out which put time limits on taking action and getting compensation. Nursing home abuse lawyers are standing by to help you right now. Get a free case review to find out your eligibility. Get a Free Case Review by Fight back against nursing home abuse and neglect — start now with a free case review. Start My Free Case Reviewor call (855) 264-6310 Helpful Websites NIH National Institute on Aging List of National Nursing Home Resources for the Elderly Nationwide programs are in place to help nursing home residents stay safe as they age. Learn about national elder abuse resources below. AARP The American Association of Retired Persons (AARP) is a nonprofit organization that spreads awareness about issues older people face. AARP offers a wide range of resources to help older people, including financial tips, well-being and caregiving advice, and how to spot signs of elder abuse. Care Compare Medicare’s Care Compare tool allows people to check the ratings of every nursing home in the country that receives government funding. It ranks nursing homes on a five-star scale in categories like staffing, quality measures, and more. It also provides reports on recent health inspections and citations for each home. Eldercare Locator This national service helps with finding elder abuse resources. The Eldercare Locator can be reached by phone from 9 a.m. to 8 p.m. EST, Monday through Friday. Call 1-800-677-1116. The Eldercare Locator is also available online 24/7. Meals on Wheels Meals on Wheels is a national organization where members deliver food to older Americans. Meals are tailor-made to address any health conditions the older person may have. Further, Meals on Wheels representatives can perform wellness checks to make sure the older person is staying safe, happy, and healthy. National Center on Elder Abuse The National Center on Elder Abuse (NCEA) is the official hub for violence and exploitation against seniors. It includes key information on this national problem and additional resources and support services to access if you or someone you love is being abused. National Council on Aging The National Council on Aging (NCOA) was established in 1950 to help older people age with dignity. The NCOA’s official site provides tips on healthy aging, preventing falls, getting Medicare benefits, and much more. The NCOA also offers financial tips and a tool to check for benefits that older people may qualify for. National Domestic Violence Hotline This 24/7 hotline is available for all victims of domestic violence, including older people. Call 1-800-779-7233 to reach this hotline. A teletypewriter (TTY) line for people who are deaf or have a hearing impairment is also available at 1-800-787-3224. Nursing Home Resources for the Elderly by State Each state has its own elder abuse resources, agencies, and community-based services. If you think elder abuse is occurring, you can get in touch with agencies in your area to report your concerns. Alabama Neglect & Exploitation Adult Abuse Hotline: 1-800-458-7214 Complaint Line – Assisted Living Facilities: 1-866-873-0366 Complaint Line – Health Care Facilities: 1-800-356-9596 Alabama Adult Protective Services Alabama Medicaid Agency Alaska Alaska Protective Services: 907-269-3666 (local) or 1-800-478-9996 (out of state) Alaska Long-Term Care Ombudsman: 907-334-4480 (local) / 1-800-730-6393 (out of state) Office of Elder Fraud & Assistance: 907-334-5989 Alaska Adult Protective Services Alaska Long-Term Care Ombudsman Office of Elder Fraud & Assistance Alaska Department of Law Arizona Arizona Adult Protective Services: 1-877-767-2385 or 1-877-815-8390 (TTD) Arizona Area Agencies on Aging Arizona Long-Term Care Ombudsman Arizona Office of Long-Term Care Licensing For nursing home and living facility complaints, contact the local Area Agency on Aging in your county: Maricopa: 1-602-264-4357 or www.aaaphx.org Pima: 1-520-790-7262 or www.pcoa.org Yavapaid, Coconin, Navajo & Apache: 928-774-1895 or www.nacog.org Mohave, La Paz, Yuma: 1-800-782-1886 or www.wacog.com Pinal, Gila: 1-520-836-2758 or www.pgcsc.org Cochise, Graham, Greenlee, Santa Cruz: 1-520-432-2528 or www.seago.org Inter-Tribal Council/Region 8: 1-602-258-4822 or www.itcaonline.com Arkansas Arkansas Adult Protective Services: 1-800-482-8049 Office of Long Term Care Investigations (Pulaski): 501-682-8425 Office of Long Term Care Investigations (other): 1-800-582-4887 Arkansas Domestic Violence 24-Hour Hotline: 1-800-332-4443 Arkansas Adult Protective Services Arkansas Long-Term Care Ombudsman Program Arkansas Division of Aging and Adult Services Arkansas Office of Attorney General California California APS Hotline: 1-833-401-0832 (Enter your ZIP code when prompted) Additional resources can be found online: California Adult Protective Services California Long Term Care Ombudsman California Department of Aging California Department of Social Services, Research and Development Division California Courts Self-Help Center – Elder Abuse California Attorney General’s Medi-Cal Fraud Bureau Colorado Colorado Area Agency on Aging: 1-303-480-6700 (Denver) or 1-866-959-3017 (other) Colorado Long-Term Care Ombudsman: 1-303-480-6734 Elder Refugee Program: 1-303-480-6729 Veterans-Directed Home & Community Services: 1-303-480-6755 Colorado Adult Protective Services Colorado Long Term Care Ombudsman Colorado Department of Public Health and Environment, Health Facilities Division Connecticut Protective Services for the Elderly: 1-888-385-4225 (local) or 1-800-203-1234 (out of state) United Way 24-Hour Help Line: 2-1-1 Long-Term Care Ombudsman: 1-866-388-1888 (local) or 1-860-424-5200 Connecticut Area Agencies on Aging Connecticut Long-Term Care Ombudsman Commission on Women, Children, Seniors, Equity & Opportunity Connecticut Office of Attorney General Prudence Crandall Center (Domestic Violence Services) Delaware Delaware Aging & Disability Resource Center: 1-800-223-9074 Delaware Adult Protective Services Delaware Long Term Care Ombudsman Delaware Division of Services for Aging and Adults with Physical Disabilities Delaware Domestic Violence Coordinating Council District of Columbia Adult Protective Services: (202) 724-5626 & 711 for TTY Long-Term Care Ombudsman: (202) 724-7491 Inspector General Office: (202) 727-2540 DC Human Services Help Line: 311 DC Adult Protective Services DC’s Inspector General Office DC Department of Health DC Department of Aging and Community Living DC Office of Attorney General Florida Florida Abuse Hotline: 1-800-962-2873 or 1-800-453-5145 (TTD) Long-Term Care Ombudsman: 1-888-831-0404 Elder Helpline: 1-800-963-5337 Department of Elder Affairs – Florida Florida Council on Aging Georgia Georgia Adult Protective Services Hotline: 1-866-552-4464 and press 3 Georgia Office of Regulatory Services: (404) 657-5726 or (404) 657-5728 Georgia Long-Term Care Ombudsman: (866) 552-4464 Georgia Adult Protective Services Georgia Long-Term Care Ombudsman Georgia Department of Community Health Georgia Division of Aging Services Georgia Division of Aging Services Directory Georgia Council on Aging Hawaii Hawaii Long-Term Care Ombudsman: 1-808-586-7268 Hawaii Adult Protective Services Hawaii Long-Term Care Ombudsman Hawaii Executive Office on Aging Hawaii Department of the Attorney General Hawaii Adult Protective Services by Island: Oahu: 1-808-832-5115 Maui/Molokai/Lanai: 1-808-243-5151 East Hawaii (Hilo): 1-808-933-8820 West Hawaii (Kau/Kona/Kohala/Kamuela): 1-808-327-6280 Kauai: 1-808-241-3337 Idaho Idaho Commission on Aging Office: 1-208-334-3833 Idaho Adult Protective Services Idaho Long-Term Care Ombudsmen Idaho Bureau of Facility Standards Idaho Commission on Aging Idaho Office of Attorney General Illinois Elder Abuse 24 Hour Hotline: 1-866-800-1409 or 711 (TTY) Senior Helpline: 1-800-252-8966 or 711 (TTY) Illinois Long-Term Care Ombudsman Illinois Domestic Violence Illinois Department on Aging Illinois Department of Public Health – Nursing Homes in Illinois Illinois Office of Attorney General Indiana Indiana State Hotline: 1-800-992-6978 Indiana Adult Protective Services Long-Term Care Division: Indiana Department of Health Indiana Family & Social Services Administration, Division of Aging Indiana Elder Investment Fraud & Exploitation Resources Indiana Office of Attorney General Consumer Services Division Iowa Iowa Abuse Hotline: 1-800-362-2178 Iowa Nursing Home Complaint Hotline: 1-877-686-0027 Iowa Long-Term Care Ombudsman: (866) 236-1430 Iowa Department on Aging Iowa Department of Human Services – Dependent Adult Abuse Iowa Office of the Attorney General Kansas Kansas Elder Abuse Hotline (APS): 1-800-922-5330 (Kansas) or 1-785-296-0044 (callers outside Kansas) Kansas Long-Term Care Ombudsman: 1-785-296-3017 or 1-877-662-8362 (toll free) Kansas Adult Protective Services Kansas Long-Term Care Ombudsman Kansas Attorney General’s Office Kentucky Kentucky Adult Protection Branch: 1-800-752-6200 Kentucky Long-Term Care Ombudsman: 1-800-372-2973 or 1-800-627-4702 (TTY) Kentucky Legal Helpline: 1-800-200-3633 Kentucky Adult Protection Branch (Cabinet for Health & Family Services) Kentucky Long-Term Care Ombudsman Kentucky Office of Inspector General Kentucky Office of Attorney General Louisiana Louisiana Adult Protective Services: 1-800-898-4910 Louisiana Nursing Home Health Standards Complaints: 1-888-810-1819 Long-Term Care Ombudsman: 1-866-632-0922 Louisiana Adult Protective Services Louisiana Long-Term Care Ombudsman Louisiana Governor’s Office of Elderly Affairs Louisiana Office of Attorney General Maine Adult Protective Services Hotline: 1-800-624-8404 Maine Long-Term Care Complaint Hotline: 1-800-383-2441 Adult Protective Services Maine Long-Term Care Ombudsman Maine Office of Aging and Disability Services Maine Office of Attorney General Maryland Maryland Elder Abuse Hotline: 1-800-917-7383 Maryland Nursing Home Care Licensure: 410-402-8201 or 1-877-402-8219 Maryland Long-Term Care Ombudsman: 1-410-767-1100 Maryland Adult Protective Services Maryland Long Term Care Ombudsman Maryland Department of Aging Maryland Office of Health Care Quality Maryland Office of Attorney General Massachusetts Massachusetts Elder Abuse Hotline: 1-800-922-2275 Massachusetts LifePath Hotline: 1-800-243-4636 Filing a Massachusetts Elder Abuse Report Massachusetts Long-Term Care Ombudsman Massachusetts Executive Office of Elder Affairs Massachusetts Office of Attorney General Michigan Michigan 24/7 Abuse & Neglect Hotline: 1-855-444-3911 Michigan Long-Term Care Ombudsman: 1-866-485-9393 Michigan Adult Protective Services Michigan Long-Term Care Ombudsman Michigan Department of Human Services—Abuse & Neglect Michigan Aging & Adult Services Agency Michigan Department of Attorney General Minnesota Seniors LinkAge Line: 1-800-333-2433 Minnesota Long-Term Care Ombudsman: 1-800-657-3591 Minnesota Adult Protective Services Minnesota Office of Ombudsman for Long-Term Care Minnesota Department of Health Minnesota Department of Human Services Licensing Minnesota Office of Attorney General Mississippi Mississippi Elder Abuse Hotline: 1-800-222-8000 Mississippi Healthcare Facility Complaints: 1-800-227-7308 Mississippi Division of Aging and Adult Services Hotline: 601-359-4915 Mississippi Vulnerable Person Abuse Hotline: 844-437-6282 Mississippi Adult Protective Services Mississippi Division of Aging and Adult Services Mississippi Long-Term Care Ombudsman Mississippi Office of Attorney General Missouri Adult Abuse & Neglect Hotline: 1-800-392-0210 Long-Term Care Ombudsman: 1-800-309-3282 Missouri Adult Protective Services Missouri Long-Term Care Ombudsman Missouri Department of Health & Senior Services Missouri Attorney General Montana Adult Protective Services: (844) 277-9300 Long-Term Care Ombudsman: 1-800-332-2272 Montana Senior & Long Term Care Division: 1-406-444-4077 Montana Adult Protective Services Montana Long-Term Care Ombudsman Montana Senior and Long Term Care Division Montana Department of Justice Nebraska 24-Hour Elder Abuse Hotline: 1-800-652-1999 Long-Term Care Ombudsman: 1-800-942-7830 (local) or 1-402-471-2307 (out of state) Nebraska Adult Protective Services Nebraska Long-Term Care Ombudsman Nebraska HHS, Health Care Facilities & Services Complaints Nebraska State Unit on Aging Nebraska Office of Attorney General Nevada Nevada Adult Protective Services Toll-Free Statewide: 1-888-729-0571 Southern Nevada: 1-702-486-6930 Nevada Adult Protective Services Nevada Long-Term Care Ombudsman Nevada Aging & Disability Services Division Nevada Office of Attorney General New Hampshire Adult Protective Services: 1-800-949-0470 (local) or 1-603-271-7014 (out of state) Long-Term Care Ombudsman: 1-800-442-5640 (local) or 1-603-271-4375 (out of state) New Hampshire Adult Protection Program New Hampshire Long-Term Care Ombudsman New Hampshire Bureau of Elderly and Adult Services New Hampshire Department of Justice Elder Abuse and Financial Exploitation Unit New Jersey Division of Aging Services: 1-800-792-8820 Area Agency on Aging: 1-877-222-3737 Long-Term Care Ombudsman: 1-877-582-6995 New Jersey Adult Protective Services New Jersey Long Term Care Ombudsman New Jersey Department of Health and Senior Services, Division of Health Facilities Evaluation and Licensing New Jersey Division of Aging Services New York Attorney General Office New Mexico Adult Protective Services: 1-866-654-3219 or 1-505-476-4912 New Mexico Health Facility Complaints: 1-800-752-8649 Long-Term Care Ombudsman: Toll-Free: 1-866-451-2901 Albuquerque: 1-866-842-9230 Las Cruces/Roswell: 1-800-762-8690 Santa Fe: 1-866-451-2901 New Mexico Adult Protective Services New Mexico Long-Term Care Ombudsman New Mexico Aging and Long-Term Services Department New Mexico Division of Health Improvement New York Home Health Care Info & Complaints: 1-800-628-5972 Nursing Home Complaint Hotline: 1-888-201-4563 Adult Care & Assisted Living Complaints: 1-866-893-6772 New York Adult Protective Services New York Office for the Aging New York Office for the Prevention of Domestic Violence New York Office of Attorney General North Carolina North Carolina Aging and Adult Services Hotline: 919-855-3400 Division of Health Services Regulation’s Complaint Intake Unit: 1-800-624-3004 (in state) or 919-855-4500 North Carolina Adult Protective Services North Carolina Long-Term Care Ombudsman North Carolina Aging and Adult Services North Carolina Department of Justice North Dakota Aging Services Division: 1-800-462-5465 North Dakota Elder Abuse Report Hotline: 1-855-462-5465 (Press 2) North Dakota Adult Protective Services North Dakota Long Term Care Ombudsman North Dakota Aging Services Division North Dakota Department of Health, Health Facilities North Dakota Office of Attorney General Ohio The Department of Jobs & Family Services investigate all elderly abuse cases in Ohio. Contact info by county (PDF) Ohio Adult Protective Services (Dept. of Job & Family Services) Ohio Long Term-Care Ombudsman Ohio Department of Aging Ohio Attorney General Oklahoma Oklahoma Adult Abuse Line: 1-800-522-3511 Oklahoma Safe Line (Domestic Violence): 1-800-522-7233 Oklahoma Adult Protective Services Oklahoma Long-Term Care Ombudsman Oklahoma Aging Services Division Oregon Oregon Abuse Hotline: 1-800-503-7233 Long-Term Care Ombudsman: 1-800-522-2602 or 1-503-378-6533 (out of state) Oregon Long-Term Care Ombudsman Oregon Division of Seniors and People with Disabilities Oregon Department of Justice Pennsylvania Adult Abuse Hotline: 1-800-490-8505 Department of Aging Mandatory Abuse Reporting Hotline: 1-717-265-7887 Home Health Complaints: 1-800-254-5164 Pennsylvania Area Agency on Aging Pennsylvania Department of Aging: Protective Services Pennsylvania Department of Aging: Ombudsman Program Pennsylvania Department of Health Pennsylvania Office of Attorney General Rhode Island Elder Protective Services: 1-401-462-0555 Rhode Island Ombudsman Hotline: 1-401-785-3340, ext. 12 or 1-401-785-3391 Rhode Island Adult Protective Services Rhode Island Attorney General’s Office Rhode Island Department of Health Rhode Island Long-Term Care Ombudsman South Carolina Adult & Child Abuse Hotline: 1-888-227-3487 Long-Term Care Ombudsman: 1-800-868-9095 South Carolina Adult Protective Services South Carolina Long-Term Care Ombudsman South Carolina Department of Health and Environmental Control South Dakota Adult Services & Aging (local): 1-866-854-5465 Adult Services & Aging (out of state): 1-605-773-3656 South Dakota Adult Protective Services South Dakota Long-Term Care Ombudsman South Dakota Domestic Violence Program (PDF) South Dakota Office of Attorney General Tennessee Tennessee Adult Protective Services Toll-Free: 1-888-277-8366 Knoxville: 1-865-594-5685 Chattanooga: 1-423-634-6624 Nashville: 1-615-532-3492 Memphis: 1-901-320-7220 Long-Term Care Ombudsman: 1-615-253-5412 Tennessee Adult Protective Services Tennessee Long-Term Care Ombudsman Tennessee Ombudsmen by District Tennessee Department of Health Abuse Registry Tennessee Commission on Aging & Disability Tennessee Office of Attorney General Texas Abuse & Neglect Hotline: 1-800-252-5400 Long-Term Care Ombudsman Hotline: 1-800-252-2412 Texas Aging & Disability Resource Center Texas Long-Term Care Ombudsman Texas Office of Attorney General Utah Abuse Reporting Hotline: 1-800-371-7897 Utah Adult Protective Services Utah Long Term Care Ombudsman Utah Bureau of Health Facility Licensing Utah Division of Aging & Adult Services Utah Office of Attorney General Vermont Vermont Adult Protective Services: 1-800-564-1612 Vermont Adult Protective Services Vermont Division of Licensing and Protection Vermont Department of Disabilities, Aging & Independent Living Vermont Office of Attorney General Virginia Elder Abuse 24-Hour Hotline: 1-888-832-3858 Long-Term Care Ombudsman: 1-804-565-1600 or 1-800-552-5019 Virginia Adult Protective Services Virginia Long-Term Care Ombudsman Virginia Department for Aging and Rehabilitative Services Virginia DSS Domestic Violence Program Virginia Office of Attorney General Washington Washington Abuse Hotline: 1-866-363-4276 Residential Care Services Incident Reporting: 1-800-562-6078 Washington Aging and Long-Term Support Administration Washington Long-Term Care Ombudsman Washington Office of Attorney General West Virginia West Virginia 24-Hour Abuse Hotline: 1-800-352-6513 West Virginia Long-Term Care Ombudsman: 1-800-834-0598 West Virginia Adult Protective Services West Virginia Long Term Care Ombudsman West Virginia Bureau of Senior Services West Virginia Office of Attorney General Wisconsin Residential Care Complaints: 1-800-642-6552 Elder Adults-at-Risk Help Line Directory Wisconsin Adult Protective Services Wisconsin Long-Term Care Ombudsman Wisconsin DHS Programs and Services for Older Adults Wisconsin DHS Nursing Home Information Wisconsin Department of Justice Wyoming Wyoming Department of Health: 1-866-571-0944 (toll free) or 1-307-777-7656 Wyoming HD Aging Division: 1-307-777-7995 Healthcare Facility Licensing: 1-307-777-7123 Wyoming Long-Term Care Ombudsman: 1-307-777-8735 Wyoming Adult Protective Services Wyoming Department of Health, Aging Division Wyoming Department of Family Services Wyoming Office of Attorney General Accessing Elder Abuse Resources Nursing home resources for the elderly are important, especially in cases of abuse or neglect. These resources can help older people and their families take action and stay safe. Some resources (such as nursing home abuse lawyers) can even hold abusers accountable and secure financial compensation for victims. Remember: older people deserve the utmost respect. Nursing home and elder care resources are in place so vulnerable seniors can live out their golden years with the highest quality of life possible. Contact our team to learn more about accessing nursing home resources and legal help after abuse or neglect has occurred. FAQs on Nursing Home Resources for the ElderlyWhat resources are available for elderly patients in my area?It’s likely that there are many resources for the elderly available near you. To get started, you can find Adult Protective Services branches by state. You can also ask a long-term care ombudsman that visits your nursing home about local resources. Are nursing home resources for the elderly free?It depends on the service being offered, but many are free. For example, it costs nothing to work with a long-term care ombudsman or to contact the National Domestic Violence Hotline. For best results, make sure to ask if there’ll be any costs when looking into resources for the elderly. What resources may be used to prevent elder abuse?Calling 911, the APS, the National Domestic Violence Hotline, and/or long-term care ombudsmen are all great ways to prevent elder abuse. By contacting these resources, elder care advocates and/or law enforcement can step in to protect the vulnerable adult in question. Who can help me find nursing home resources for the elderly?Long-term care ombudsmen can help you find community resources for the elderly and address complaints of older people in nursing homes, whether it’s the quality of food or a possible case of abuse or neglect. Our team can also help you find legal and financial resources if nursing home abuse or neglect has taken place. Get started with a free case review now. Nursing Home Abuse Support TeamLast modified: July 12, 2024Reviewed by:Julie Rivers, MBAEldercare Advocate & ExpertFact-CheckedEditorJulie Rivers is an eldercare advocate with over 15 years of dedicated service to victims of nursing home abuse and neglect. Her journey in this field became deeply personal when she assumed the role of an unpaid caregiver during her mother’s battle with Alzheimer’s disease. Written by:The Nursing Home Abuse Center TeamThe Nursing Home Abuse Center (NHAC) was founded to bring justice to those affected by nursing home and elder abuse. Our mission is to educate and empower victims of abuse and their families to take a stand against this unlawful mistreatment. We work to return dignity back to those who have been broken down by nursing home abuse and neglect. View SourcesMeals on Wheels America. (n.d.). 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