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25 Things Nursing Homes Don’t Want You to Know

When you move your loved one into a nursing home, you expect them to receive the care, supervision, and attention they need. Unfortunately, issues like understaffing, missed medications, and other forms of neglect can put residents at serious risk of nursing home abuse between visits with their family or friends.

Learn about the 25 things nursing homes don’t want you to know about the risks residents face and what you can do after abuse or neglect happens. Knowing what to watch for could help you recognize potential problems and speak up when your loved one’s care falls short.

1. Understaffing Can Put Residents at Serious Risk

When a nursing home doesn’t have enough staff, residents may wait too long to get help with basic needs. There may not be enough trained employees to help with eating, bathing, using the bathroom, or getting out of bed.

Missed care can also mean that:

  • Calls for help aren’t answered
  • Residents aren’t repositioned enough
  • Your loved one doesn’t get their medication on time

Even when no one intends to cause harm, chronic understaffing, inadequate training, and overwhelming workloads can create conditions where neglect is more likely. It may also be difficult to spot until your loved one’s health starts to decline.

2. Bedsores Aren’t a Normal Part of Aging

Bedsores, also called pressure ulcers, can develop when a resident stays in the same position for too long without being repositioned or cared for properly. Older adults with limited mobility may be at higher risk for bedsores, but that doesn’t mean pressure ulcers are unavoidable.

With proper monitoring, repositioning, nutrition, and skin care, pressure injuries are almost always preventable, especially stage 3 or stage 4 bedsores. Pressure ulcers may be a sign of ongoing neglect, so it’s crucial to ask questions if you see your loved one develop them.

3. UTIs Are Often Overlooked in Elderly Residents

Urinary tract infections (UTIs) can cause symptoms that are easy to miss in older nursing home residents. They may not get consistent care from staff trained to spot the symptoms, or a caregiver could dismiss the symptoms as part of aging.

Elderly residents with a UTI may experience:

  • Behavioral changes
  • Fever
  • Sudden confusion
  • Weakness

When these warning signs are dismissed or overlooked, a UTI can go untreated and potentially lead to more serious complications. Nursing homes must provide adequate, reliable care and get each resident medical help as soon as possible.

4. Untreated Infections Can Turn Into Sepsis

An infection that isn’t recognized or treated promptly can become much more serious. Sepsis is a life-threatening immune system response that can cause organ damage and requires immediate medical attention.

Nursing home residents may be particularly vulnerable to serious infections, including those caused by UTIs, pneumonia, infected bedsores, and other wounds. When red flags are missed, or treatment is delayed, an infection can progress to sepsis and become much harder to treat.

5. Repeated Falls May Mean Inadequate Supervision or Neglect

Falls are a serious risk for many nursing home residents, but repeated falls shouldn’t simply be written off as part of aging. Falling can cause serious head injuries, broken bones, and hip fractures, which can lead to lasting complications.

If a resident has fallen before, the nursing home should assess the cause and take reasonable steps to reduce the risk of another fall. When staff fail to provide appropriate supervision or address known risks, repeated falls may signal nursing home neglect.

6. Dehydration Can Be a Form of Neglect

Nursing home residents often depend on staff to provide enough water and other fluids throughout the day, especially if they have mobility or cognitive problems. When staff fail to provide adequate fluids or recognize signs of dehydration, a resident can become seriously ill.

Severe dehydration can cause confusion, weakness, kidney problems, and other dangerous complications. The resulting medical bills and desire for accountability are often why people get a free case review with our team to seek compensation through a nursing home abuse lawsuit.

7. Malnutrition May Indicate Improper Care

Residents may become malnourished when staff members fail to provide enough food consistently. They might also not help residents who need assistance eating or overlook signs that someone isn’t getting adequate nutrition.

Weight loss, weakness, dehydration, and slow-healing wounds can all be warning signs that a resident’s nutritional needs aren’t being met. If your loved one is experiencing similar symptoms, you can file a report to get answers.

8. Poor Hygiene Can Become Fatal

Poor hygiene isn’t just a matter of comfort or appearance. When residents aren’t bathed regularly, helped with toileting, or changed out of soiled diapers promptly, prolonged exposure to urine and feces can break down their skin.

Even minor wounds increase the risk of infection for older nursing home residents. In some cases, an untreated wound may spread and lead to sepsis.

9. Medication Errors Could Cause Serious Harm

Nursing home residents often rely on staff to make sure they receive their medications at the right time and in the correct doses. A missed dose, incorrect medication, or dangerous drug interaction can cause serious complications, especially for residents with multiple prescriptions.

Medication errors can lead to:

  • Confusion
  • Falls
  • Hospitalization
  • Severe illness
  • Other preventable harm

Families should ask questions if a loved one experiences unexplained changes after a medication is started, stopped, or changed. You can check for errors by requesting medication administration records if you have proper authorization.

10. Staff May Give Medication to Sedate or Restrain Residents

Some nursing homes may use medications that have a sedating effect to manage difficult behaviors or make residents easier to care for. Using medication primarily to control or restrain a resident rather than to treat a medical condition can be inappropriate and potentially dangerous.

Excessive sedation can increase the risk of falls, confusion, injuries, and other serious complications. It may also be difficult to verify without filing a nursing home abuse report, since the medication administration may happen between visits.

11. Families Can Report Abuse and Neglect to External Organizations

If you suspect your loved one is being neglected or abused, knowing who to contact can help stop the harm before it gets worse. In an emergency, call 911. For ongoing concerns, families can file a complaint with the facility directly, the state health department, Adult Protective Services (APS), or a long-term care ombudsman.

Documenting what you’ve observed beforehand can help investigators act on your concerns more quickly. You can also file a report anonymously if you’re concerned about illegal retaliation against your loved one while they remain in the facility.

12. Good Reputations and Reviews Don’t Guarantee Safe Care

A nursing home’s positive reputation or glowing online reviews don’t necessarily tell you what happens behind closed doors. Staffing problems, neglect, or abuse can affect residents even when a facility appears well-run.

Reviews can be useful, but families should also watch for unexplained changes in their loved one’s health, hygiene, behavior, and overall condition. If something seems wrong, ask for more information and look closely at the care being provided.

13. Financial Exploitation Can Drain a Resident’s Savings

Nursing home residents can be vulnerable to financial abuse from staff, other residents, or even visitors. Because many residents depend on others for their day-to-day needs, it may take longer for financial exploitation to be noticed compared to other forms of abuse.

Signs of financial exploitation include:

  • Missing personal belongings or valuables
  • New credit cards or lines of credit the resident didn’t authorize
  • Sudden changes to a will, power of attorney, or other legal documents
  • Unexplained withdrawals or missing cash

The National Adult Protective Services Association estimates that 1 in 20 older adults experience financial abuse. Families should review financial statements regularly and ask questions immediately if something looks wrong.

14. Resident-on-Resident Abuse May Happen Without Supervision

Nursing home residents can be harmed by other residents. They may hit, kick, push, sexually abuse, or otherwise harm each other for various reasons. Residents with dementia or other cognitive impairments may be particularly vulnerable and have difficulty reporting what happened.

When staff fail to provide appropriate supervision or respond to known risks, resident-on-resident abuse can result in serious injuries. This kind of nursing home neglect is never acceptable, even when it results in non-life-threatening injuries.

15. Sudden Changes in Behavior Deserve Inspection

A change in a nursing home resident’s behavior shouldn’t automatically be dismissed as aging or dementia. Families should ask questions when a loved one’s behavior shifts unexpectedly, especially if staff can’t explain the cause.

Sudden behavioral changes can include:

  • Agitation
  • Confusion
  • New fears
  • Unusual silence
  • Withdrawal

When neglect is behind these changes, families can take action. Call our team at (855) 264-6310 to discuss your concerns with our trained elder care advocates.

16. Dementia Doesn’t Excuse Unexplained Injuries

Residents with dementia may have difficulty remembering or explaining how an injury happened, making bruises, cuts, burns, or fractures especially concerning.

Staff must monitor residents and document injuries, including how they happened and how the resident was treated afterward.

When a nursing home can’t clearly explain an injury, families have a right to seek answers. If the explanation doesn’t add up or keeps changing, it may be worth requesting the resident’s full medical records and incident reports for a closer look.

“People with dementia are at higher risk of neglect and abuse in nursing homes. They may not be able to report what’s happening, describe their pain, or remember details clearly. Sadly, this makes them easier targets for neglect or mistreatment, especially in understaffed facilities.”

– Ricky LeBlanc, Nursing Home Attorney at Sokolove Law

17. Facilities Can Identify At-Risk Residents and Still Fail to Protect Them

A nursing home may know a resident is at risk and fail to keep them safe. Known fall risks, behavioral problems, medical conditions, and other hazards should be reflected in the resident’s care and supervision.

Staff may ignore red flags before an incident happens or fail to update a resident’s chart with known risk factors. Repeated complaints, previous falls, escalating aggression, or other documented problems may require a nursing home neglect report.

18. Physical Restraints May Be Misused

Physical restraints can include devices or methods used to restrict a resident’s movement, such as bed rails, belts, or chairs that prevent someone from getting up. Staff should not use them simply because they make a resident easier to manage or prevent them from moving around.

Improper use of restraints can cause:

If the facility’s explanation doesn’t add up or keeps changing, ask for your loved one’s medical records and incident report. An investigation could prove ongoing abuse with physical restraints, which is one of the many things nursing homes are not allowed to do.

19. Abuse Extends Far Beyond Physical Abuse

Nursing home abuse doesn’t always leave physical abuse or visible injuries. Unfortunately, that can make emotional and mental abuse more difficult to spot until it’s been a long-term problem.

Non-physical abuse may look like:

  • Humiliation
  • Intimidation
  • Isolation
  • Threats

New types of nursing home abuse are also emerging, with staff now taking degrading pictures of residents and posting them on social media.

Families can protect their loved ones by taking unexplained behavioral changes seriously. Sudden fear, withdrawal, or anxiety may be warning signs that something is wrong, especially when they appear without an obvious explanation.

20. Fatal Neglect May Support a Wrongful Death Claim

Nursing home neglect or abuse sometimes contributes to a resident’s death. When that happens, a family member or the resident’s estate representative may have grounds to file a wrongful death claim against the facility.

These cases often involve untreated infections, severe bedsores, malnutrition, or other preventable harm that went unaddressed until it was too late. A wrongful death claim can’t undo that kind of loss, but it may hold a facility accountable and provide compensation to help pay funeral costs or pain and suffering.

21. Not All Facilities Do Thorough Background Checks on Staff

Nursing home residents depend on caregivers for some of the most personal aspects of their daily care, making proper staff screening especially important. While nursing homes must conduct certain kinds of background checks, the scope and effectiveness of screening can vary by state and facility.

Inadequate screening may allow someone with a history of abuse or other disqualifying conduct to gain access to vulnerable residents. Families can ask a facility directly about its screening process and hiring standards to verify if their loved one is safe before or after moving them in.

22. Families Can Take Legal Action Against Facilities for Abuse and Neglect

When a nursing home resident suffers abuse or neglect, families may have legal options for holding the facility accountable. Depending on the circumstances, filing a lawsuit may provide compensation for medical expenses, relocation, funeral costs, and other harm connected to the abuse.

Because laws and filing deadlines vary, it’s important to speak with an attorney familiar with nursing home abuse and neglect cases in your state. We work with nursing home abuse lawyers in all 50 states, so we may be able to help no matter where you live — find out now with a free case review.

23. You Have Limited Time to File a Nursing Home Abuse Lawsuit

Families have only a limited amount of time to start a nursing home abuse or neglect lawsuit. Filing deadlines, known as statutes of limitations, vary by state and the circumstances of each case, and additional rules may apply when a resident dies or cannot pursue a claim.

Waiting too long can mean losing the ability to pursue compensation, even when there may be evidence of abuse or neglect. If you suspect your loved one was harmed, call our team at (855) 264-6310 now or Click to Live Chat to see if we can help.

24. Our Nursing Home Abuse Lawyers Don’t Charge Anything Out of Pocket

Many nursing home abuse lawyers handle cases on a contingency-fee basis, meaning families generally don’t pay attorney fees upfront or by the hour. Instead, the lawyer’s fee comes from a settlement or verdict if the case is successful.

If you suspect nursing home abuse or neglect has harmed your loved one, it costs nothing to find out if you have a legal case. Even if you later choose not to file, you can still learn more about your options.

25. Nursing Home “Accidents” May Need a Closer Look

A nursing home may describe an injury as an accident, but that doesn’t always mean it couldn’t have been prevented. Falls, infections, bedsores, and sudden changes in a resident’s condition can raise questions about the care they received.

Families have a right to ask what happened, whether staff followed the resident’s care plan, and what the facility did to prevent the problem from happening again.

“If you believe or have this feeling that your loved one has been harmed in a nursing home, trust that instinct.”

– Ricky LeBlanc, Nursing Home Attorney at Sokolove Law

Get Answers About Your Loved One’s Care

Unexplained injuries, repeated falls, bedsores, and other warning signs may warrant further investigation. Keep records, ask staff for answers, and watch for changes in your loved one’s condition.

Remember, you don’t have to accept a nursing home’s explanation at face value.

If you believe your loved one may have suffered from nursing home abuse or neglect, you may have legal options. Get a free case review today or call (855) 264-6310 to see if you may have a case.

Nursing Home Abuse Support TeamLast modified:
Julie Rivers HeadshotReviewed by:Julie Rivers, MBA, CSA

Eldercare Advocate & Certified Senior Advisor

  • Fact-Checked
  • Editor

Julie Rivers is an eldercare advocate with over 25 years of experience focused on nursing home resident safety. She began as a case manager at a nursing home law firm, working with families in crisis. She is a Certified Senior Advisor and also cared for her mother through Alzheimer’s. Her business training deepens her understanding of how for-profit facilities operate.

The Nursing Home Abuse Center (NHAC) was founded to bring justice to those affected by nursing home and elder abuse. Our mission is to educate and empower victims of abuse and their families to take a stand against this unlawful mistreatment. We work to return dignity back to those who have been broken down by nursing home abuse and neglect.

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  2. Cleveland Clinic. (2023). Dehydration. Retrieved from https://my.clevelandclinic.org/health/diseases/9013-dehydration.
  3. National Adult Protective Services Association. (n.d.). Resources regarding financial exploitation. Retrieved from https://www.napsa-now.org/additional-resources-for-financial-exploitation/.
  4. ProPublica. (n.d.). Inappropriate social media posts by nursing home workers, detailed. Retrieved from https://www.propublica.org/article/inappropriate-social-media-posts-by-nursing-home-workers-detailed.
  5. U.S. Centers for Disease Control and Prevention. (2026). Facts about older adult falls. Retrieved from https://www.cdc.gov/falls/data-research/facts-stats/index.html.