Hawaii at a Glance

The Office of Health Care Assurance licenses, inspects, and certifies Hawaii nursing homes and care facilities.

• Licenses and inspects Hawaii nursing homes annually
• Investigates complaints against licensed care facilities
• State facility rules appear in Hawaii Administrative Rules Title 11

Visit the state agency site →

Families can speak with a Hawaii nursing home lawyer to understand if rights may have been violated.

Hawaii resident rights include:

• Right to be informed of their rights and of complaint and appeal steps upon admission
• Right to choose a personal physician
• Right to privacy, including curtains or screens when sharing a room
• Right to be treated with dignity and respect
• Right to participate in care planning and refuse treatment
• Right to voice complaints without fear of retaliation
• Right to be free from abuse, neglect, exploitation, and improper restraints
• Right to visits from the Long-Term Care Ombudsman and advocates
• Right to be informed about available services and related charges

Source: HAR § 11-94.2-27 (Resident Rights and Facility Practices); 42 CFR § 483.10

Phone: 808-586-7268
Website: https://www.hi-ltc-ombudsman.org/

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Hawaii, contact the Department of Health’s Office of Health Care Assurance.

Families can:

• File a complaint with OHCA online or in writing
• Contact the Long-Term Care Ombudsman at 808-586-7268
• Report abuse of vulnerable adults to Adult Protective Services (Oahu: 808-832-5115)
• Report suspected crimes to local law enforcement

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue a Hawaii nursing home when poor care caused injury or death.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Hawaii has strict legal deadlines, so families should speak with a nursing home abuse lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Hawaii can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Hawaii →