Minnesota at a Glance

The Office of Health Facility Complaints investigates reports that Minnesota health care facilities violated state or federal rules.

• Investigates complaints against nursing homes and other facilities
• Maltreatment reports go to the Minnesota Adult Abuse Reporting Center: 1-844-880-1574
• Health care bill of rights appears at Minn. Stat. § 144.651

Visit the state agency site →

Families can speak with a Minnesota nursing home lawyer to understand if rights may have been violated.

Minnesota resident rights include:

• Right to be treated with courtesy and respect
• Right to appropriate medical and personal care based on individual needs
• Right to information from the physician about diagnosis and treatment in plain terms
• Right to participate in planning their health care
• Right to refuse treatment
• Right to privacy and confidential records
• Right to voice grievances free from reprisal — including any threat of discharge
• Right to be free from maltreatment as defined in the Vulnerable Adults Protection Act
• Right not to be arbitrarily transferred or discharged — 30 days’ written notice (7 days for room changes) with contest rights
• Right to contact the Office of Health Facility Complaints and the ombudsman, with contact info posted

Source: Minn. Stat. § 144.651 (Health care bill of rights)

Phone: 1-800-657-3591
Website: https://mn.gov/ooltc/

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Minnesota, contact the Office of Health Facility Complaints and the state reporting center.

Families can:

• Report maltreatment to the Minnesota Adult Abuse Reporting Center at 1-844-880-1574 (24/7)
• File a facility complaint with the Office of Health Facility Complaints online or in writing
• Contact the Ombudsman for Long-Term Care at 1-800-657-3591
• Report suspected crimes to local law enforcement

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue a Minnesota nursing home when poor care caused injury or death. How the claim is classified — ordinary negligence or medical malpractice — changes the deadline.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Minnesota has strict legal deadlines, so families should speak with a nursing home abuse lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Minnesota can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Minnesota →