Montana at a Glance

The Quality Assurance Division licenses and inspects Montana nursing homes and reviews facility complaints.

• Licenses and inspects Montana nursing homes
• Reviews complaints — call 406-444-4077 or use the online complaint form (anonymous OK)
• Resident’s bill of rights appears in Title 50, ch. 5, Montana Code Annotated

Visit the state agency site →

Families can speak with a Montana nursing home lawyer to understand if rights may have been violated.

Montana resident rights include:

• Right to be treated with dignity and respect
• Right to be fully informed by a physician of their medical condition
• Right to participate in planning their medical treatment
• Right to refuse treatment
• Right to privacy and confidential records
• Right to voice grievances without retaliation — complainant names are never given to the facility
• Right to be free from abuse, neglect, and improper restraints
• Right to be transferred or discharged only for reasons specified by law, with at least 30 days’ written notice and appeal rights
• Right to privacy for spousal visits, and to share a room if both spouses are residents
• Right of access to the Long-Term Care Ombudsman

Source: Montana Long-Term Care Resident’s Bill of Rights, Title 50, ch. 5, MCA; 42 CFR § 483.10

Phone: 1-800-332-2272
Website: https://dphhs.mt.gov/sltc/aging/longtermcareombudsman/

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Montana, contact DPHHS.

Families can:

• File the DPHHS Certification and Complaint Form online or call 406-444-4077
• Report abuse of vulnerable adults to Adult Protective Services at 1-844-277-9300 or aps.mt.gov
• Contact the Long-Term Care Ombudsman at 1-800-332-2272
• Report suspected crimes to local law enforcement

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue a Montana nursing home when poor care caused injury or death.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Montana has strict legal deadlines, so families should speak with a nursing home abuse lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Montana can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Montana →