Utah at a Glance

The DHHS Office of Licensing licenses and inspects Utah nursing homes and receives facility concerns.

• Licenses and inspects Utah nursing homes
• Receives facility concerns at 1-800-662-4157 or online
• Resident rights complaints trigger an ombudsman investigation within 5 business days

Visit the state agency site →

Families can speak with a Utah nursing home lawyer to understand if rights may have been violated.

Utah resident rights include:

• Right to be treated with dignity and respect
• Right to be fully informed of their rights, condition, and charges
• Right to choose a physician and participate in care planning
• Right to refuse treatment
• Right to privacy and confidential records
• Right to voice grievances without retaliation
• Right to be free from abuse, neglect, exploitation, and improper restraints
• Right to keep and use personal possessions
• Right to transfer and discharge protections with advance notice
• Right to a rights-violation investigation started by the ombudsman within 5 business days

Source: 42 CFR § 483.10; Utah health facility licensing rules

Phone: 385-222-1273
Website: https://daas.utah.gov/long-term-care-ombudsman/

Learn more about nursing home ombudsmen →

If someone is in immediate danger, call 911. To report nursing home abuse or neglect in Utah, contact the DHHS Office of Licensing.

Families can:

• Call the state complaint line at 1-800-662-4157 or submit a concern online
• File a resident rights complaint through the Long-Term Care Ombudsman (state office: 385-222-1273)
• Report suspected crimes to local law enforcement

Include the facility name, resident name, dates, injuries, witnesses, and photos if available.

Full reporting guide →

Families may be able to sue a Utah nursing home when poor care caused injury or death. Medical-care claims in Utah go through a pre-litigation review process.

Common claims include:

• Personal injury: The resident was harmed by neglect or abuse.
• Wrongful death: Poor care contributed to the resident’s death.

Utah has strict legal deadlines, so families should speak with a nursing home abuse lawyer as soon as possible. Don’t wait — get started right now.

Free case review →

Nursing home settlements and trial verdicts in Utah can vary depending on the situation. Some cases have resulted in payouts of more than $1 million.

See nursing home settlement amounts in Utah →